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Working Paper Series

School of Business Administration, Oakland University


 

Papers for 2007

2007-1.
Replaced by 2007-3

2007-2.
Using IT Volunteers: A Conceptual Framework

Kieran Mathieson

Volunteer organizations (VOs) offer important services the private and public sectors cannot or will not provide. VOs tend not to use information technology (IT) to the extent they could, and so don't receive the benefits it offers. This paper examines the challenges using IT volunteers creates, including limits in availability, expertise, commitment, organizational knowledge, and equipment ownership. A framework for thinking about the effectiveness of IT volunteers is presented.

2007-3.
Dioptra: An Ethics Decision Support System

Kieran Mathieson

Ethical decision making is difficult. Decision makers with cognitive, emotional, social, and philosophical limits have incomplete information about ambiguous, dynamic situations, where the consequences of action are uncertain. This paper describes Dioptra, a decision support system that can help people become more effective ethical decision makers. Dioptra adds structure to the decision process, supports various communication modes from face-to-face to fully distributed teams, helps DMs avoid cognitive and other biases, and addresses dysfunctional group behavior. Dioptra is a flexible system, potentially useful for many other applications besides ethical decision support. However, Dioptra is intended to be used by mindful people in organizations with an ethical culture. The system will be of limited use if these conditions are not met.

2007-4.
Learning Lean: A Survey of Industry Lean Needs

Gene Fliedner and Kieran Mathieson

We studied what business practitioners think graduates need to know about Lean. Our results showed that practitioners are not concerned about specific technical skills. Instead, they want graduates to possess a systems view of organizations and value streams. Implications for Lean education and a broader systems approach to professional education in general, are considered.

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