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Working Paper Series

School of Business Administration, Oakland University


 

Papers for 2005

2005-1.
Examining the Takeoff of Digital Technologies in Developing Countries

Balaji Rajagopalan, Derek Hillison, Roger Calantone, and Vallabh Sambamurthy

In an increasingly global economy, information and communication technologies (ICT) are critical for nations to participate in trade and reap the benefits of access to world markets. Economists call for investments that generate new innovations to spur economic development in the country. In addition to being the source of innovation, economic growth also depends on the ability of nations to absorb and apply new innovations that germinated elsewhere. Despite accumulating evidence that several factors play an important role in the assimilation of new technologies, the drivers of adoption of digital technologies are not well understood and the findings remain inconsistent. Based on theories of economic growth and innovation diffusion theory and using the well known takeoff phenomenon as the underpinning, we hypothesize and empirically examine the relationships between human capital (literacy, life expectancy), cost, international trade (foreign direct investment), communications infrastructure (Television and Telephone) and the takeoff of digital technologies. Our findings confirm that important differences exist among the high, medium and low income countries with respect to the takeoff times for digital technologies. In addition, our study reveals the differential impact of the covariates on takeoff for the three income groups. In sum, we find partial support for the influence of the covariate factors we modeled. Policy implications include the need for tailoring the adoption programs based on country income group, technology type and adoption stage (before or after takeoff).

2005-2.
Using Volunteers for IT Work: Research Questions

Kieran Mathieson

Voluntary organizations (VOs) offer important services the private and public sectors cannot or will not provide. Unfortunately, VOs tend not to use information technology (IT) to the extent they could, and so don't receive the benefits IT offers. One problem is that many VOs must rely on volunteers for IT support. This paper examines the challenges using IT volunteers creates, including limits in availability, expertise, commitment, organizational knowledge, and equipment ownership. A framework for discussing the effectiveness of IT volunteers is presented. Research questions arising from the framework are identified.

2005-3.
Factors Influencing Intentions to Maintain Web Content in Voluntary Organizations

Kieran Mathieson

Many voluntary organizations (VOs) use Web sites to help them raise funds, recruit volunteers, and so on. Content management systems (CMS) simplify Web site maintenance, letting IT novices update Web sites. However, some VOs find it difficult to recruit volunteers for this role, even though it requires little IT expertise. This study will use the theory of planned behavior to examine factors influencing volunteers' intentions to help maintain Web site content. The results could help software designers make CMS use more attractive, and VO leaders find people willing to maintain content.

2005-4.
Competition among Virtual Communities and User Valuation: The Case of Investor Communities

Bin Gu, Prabhudev Konana, Balaji Rajagopalan, Hsuan-Wei Michelle Chen

Virtual communities are becoming a significant source of information sharing for consumers and businesses. This research examines how users value virtual communities and how virtual communities grow and compete with each other. In particular, the nature of trade-offs between network size and information quality, and the sources of positive and negative externalities are examined. We address these issues based on over 600,000 postings from three large virtual investingrelated communities (VICs) for 14 different stocks. We developed an algorithmic methodology to process textual data and to categorize messages as noise or signal to evaluate information quality. The results provide interesting insights into competition among virtual communities. There is a trade-off between network size and information quality. We find support for the hypothesis that the value of VICs increases with useful postings – demonstrating positive network externalities – but the marginal contribution decreases with the size. On the contrary, the cost associated with using VICs increases with size, while the marginal cost increases with each additional posting indicating negative externalities. The negative externality due to consumer information processing thresholds leads to a bounded network size. Our analysis also suggests that the community network size depends on two important dimensions: the degree of integrated service offerings (e.g., email services, complementary information) and characteristics of the context (e.g., stock characteristics such as speculative or stable stock). The contributions of the study include extending our understanding of the virtual community evaluation by consumers, the exposition of role of network externalities in virtual community networks, and the development of an algorithmic methodology to evaluate the quality of textual data. The results provide useful guidance for practice on the design and control of VICs.

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