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Computer Facilities – SBA Computer Facilities Administration (CFA)
Computer Facilities Administration
Information and FAQs
Who are we?
Peggy Chiu, Computer Facilities Administrator - 213 Elliott Hall
(248) 370-4411
chiu@oakland.edu
Katherine Brubaker, System Administrator -
211 Elliott Hall
(248) 370-3539
kmbrubak@oakland.edu
Student Lab Monitors -
215 Elliott Hall
(248) 370-3202
sbahelp@oakland.edu
What do we do?
The Computer Facilities Administration is the Information Technology support
team within the School of Business Administration. CFA works closely with
University Technology Service (UTS) on campus wide desktop standardization,
licensing agreements, upgrades and implementation of network, hardware,
software, and classroom support.
SBA-CFA is responsible for, but not limited to, the following services within
SBA:
- Purchase and/or make recommendations regarding network, hardware, and
software
- Installation and maintenance of SBA Servers, computer labs, desktop PCs,
laptops, printers and related equipment
- Create faculty logins
- Purchase and replace printer toner cartridges for all SBA owned printers
- Maintenance of the SBA web site and related sources
Who do we support?
SBA faculty (full time and part-time), support staff (office assistants,
secretaries, and student assistants), SBA academic and non-academic programs,
and SBA/OU students.
Service Hours:
- Administrators
- 8 AM - 5 PM Monday-Friday (Lunch from 12 noon – 1 PM)
- Student Lab Monitors Fall and Winter
- 8 AM until 10:30 PM Monday Through Thursday
- 8 AM until 5 PM Friday
- 9 AM until 5 pm Saturday
- PM - 6 pm Sunday
What other services are available to me?
Some services are provided by central IT rather than departmentally. SBA-CFA
will assist users with information, provide answers and/or contact the
appropriate units to facilitate the process. Please see the UTS website for more
information:
http://www.oakland.edu/uts/accounts.php
- OUCA for Mirapoint Email and Calendar, including Mailing Lists or Group
Accounts
- Banner
All students/faculty/staff are provide with an Oakland University Computing
Account (OUCA) which allows access to email and calendar at
http://webmail.oakland.edu, in addition
to web space.
Faculty log into the SBA domain, for which we can create you an account.
Staff generally log into the ADMNET domain, and should request this, along
with a Banner account (if applicable) from the forms at the bottom of the page:
http://www.oakland.edu/uts/accounts.php
How do I print from my office?
Faculty can print to several different shared printers. To install the
printer, click Start -> Run and type the appropriate path:
Click OK to continue. When prompted to install the printer, click Yes.
What shared folders are available?
To map a network drive, right-click on My Network Places and select Map
Network Drive. Pick a drive letter and type in the appropriate path.
Make sure the "Reconnect" box is checked if you want this drive to always be
available.
Some common shared folders are listed below.
J: (Email CFA for path)
The dean's office generally posts information for faculty/staff to view here.
Only the dean's office can modify folder contents.
Z: \\sba_server\public
This folder is available to all SBA faculty/staff/students. Sometimes
faculty put things here so there students can view from in the labs on campus.
If you wish to store something here, make sure you put it in a folder with your
last name, otherwise it will be removed. Make sure not to put anything
confidential here!
These folders are unavailable from off-campus.
Can faculty members have SBA web space?
Each faculty member can request a web site on the SBA web server, to allow
access using FrontPage for ASP or ASP.NET.
- Faculty members must follow OU guidelines for the content of their web
pages:
- SBA's web page is for academic use only.
- Faculty is fully responsible for the content of his/her home page.
- Any comment for feedback must be sent directly to the faculty member.
- SBA-CFA oversees all web activities posted on the SBA site and reserves
the right to make changes if necessary.
Can my students get SBA web space also?
Yes, the faculty member should let us know that they are interested in this
and we can discuss options. Student web space will be available only
during the semester in which they are enrolled in the specified course and will
be removed afterwards. See
http://w3.sba.oakland.edu.
SBA Computer Labs
- Open Lab - 215 EH. Contains 44 PCs.
- Teaching Lab - 223 EH. Contains 28 PCs in addition to one instructor
PC.
- Teaching Lab - 202 EH. Contains 45 PCs in addition to one instructor
PC.
- Teaching Lab - 224A EH. Contains 23 PCs in addition to one
instructor PC.
The open lab is available to all OU students, staff, faculty, alumni and/or
guests for the use of computing.
Teaching labs may be reserved for classes, workshops, training, summer
computer camps, and other activities based upon availability. As these
facilities are much in demand, access is not guaranteed. Academic courses
may also be scheduled in the teaching labs.
If you have a reservation, access will be made available approximately 30
minutes prior to the class time. You are responsible for making sure your
students leave before you do and that the door is closed and locked behind you.
All labs are imaged with academic software at the beginning of the Fall term.
Any requests for new software should be in our hands by August 15th, or two
weeks before the beginning of the term, whichever comes first.
The Teaching Lab in 223 is made available to students when there are no
classes scheduled and the Open Lab is full.
All labs use
PrintWise
to manage lab printing.
Please contact us for more information regarding availability and lab
software, or visit:
http://www.sba.oakland.edu/labstaff/sba_labindex.asp
Where do I get my Grizzly ID?
Go to SAIL and click the
link. Check the "SAIL PIN Reset to your birthdate
mmddyy format" button after filling out your information. Then you can
return to SAIL and login using your SSN
and 6-digit birthdate. Once you are logged into sail, click on the link
for
How do I get my email set up?
After you've obtained your Grizzly ID (the one you'll use to log into
SAIL to enter grades), go to
http://webmail.oakland.edu and click on
the link for "Forgot your Password" and then choose the link to "Obtain your
Account" You'll have to enter your Grizzly ID and PIN and then will have
to choose a new email password.
Where can I get a laptop for classes?
Faculty who requires a laptop for a presentation and/or a class should
contact his/her department secretary to reserve a unit. Each department is given
a set number to be shared among the faculty, so one may not be available.
CFA does not have laptops available or take reservations.
Where can I obtain a computer projector?
Faculty who wish to use a laptop with a projector need to contact Classroom
Support and Instructional Technical Services (CSITS) at (248) 370-2461 or visit
their office in Room 116, Varner Hall. For more information, see:
http://www2.oakland.edu/csits/ed.cfm
Elliott Hall Classroom PCs:
Elliott Hall classroom machines are maintained by CSITS -- not us. Remember,
they have the entire campus to look after, so please make any requests at least
two weeks in advance and please be understanding with them. They re-image the
computers often to ensure they are always in good working condition -- so you
shouldn't assume that if it was there last semester that it will still be there.
Also, it is always a good idea to check out your classroom in advance if you
need something to be working on the first day.
Each classroom in EH is equipped with the following:
- Instructor PC with speakers
- VHS / DVD Player
- Document Camera (for transparency and written materials)
- Sony/Sanyo ceiling-mounted projector and screen (manual and automatic
operated)
- Phone
For more information or to view specs for a specific classroom (Elliott Hall
or elsewhere on campus), please visit:
http://www2.oakland.edu/csits/classrooms.cfm
Please direct questions to Classroom Support and Instructional Technical
Services (CSITS) in 207 Varner Hall or at (248) 370-2461.
Where can I learn more of IT resources on campus?
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