Midterm MIS300 Winter2007 Section 11366

Multiple Choice
Identify the letter of the choice that best completes the statement or answers the question.

____	1.	A(n) ____ is a set of integrated programs capable of managing a company's vital business operations for an entire multisite, global organization.
a.	workflow system	c.	enterprise resource planning system	
b.	decision support system	d.	transaction processing system	

____	2.	The “intelligence” phase of decision making refers to
a.	Gathering data from the environment, pertinent to the desired action	c.	Performing secret activities that the competition is not capable of intercepting or understanding	
b.	Acting intelligently by thinking about all the possible scenarios	d.	Building models about what is happening	

____	3.	____ refers to the degree to which data in any one file is accurate. 
a.	Data redundancy	c.	Data integrity	
b.	Data volume	d.	Data scalability	

____	4.	The driver of the  process through which customers make purchases is _____
a.	The information system	c.	The customer	
b.	The salesperson	d.	The database	

____	5.	Bill's Auto Service contracted with Alvin's Accounting, Inc. to handle their payroll processing needs. This is an example of ____.
a.	downsizing	c.	Empowerment	
b.	rightsizing	d.	Outsourcing	

____	6.	The power of transaction data is unleashed through _____
a.	Development of customer loyalty schemes such as Frequent Flyer Programs	c.	Creation of models that embody the knowledge of the business over time.	
b.	Analysis of patterns in transactions, leading to understanding of what is really happening	d.	Database managers such as Access and Oracle that provide access to the transaction data	

____	7.	A ____ creates a unique, hypermedia-based menu on your computer screen that provides a graphical interface to the Web.
a.	Web service	c.	search engine	
b.	Web browser	d.	VPN	

____	8.	The cart, the marketplace and Main Street differ as business platforms ____
a.	In who comes to whom when	c.	In unimportant ways; they’re essentially the same	
b.	In terms of history	d.	In terms of complexity	

____	9.	Which of the following has the lowest “weight” as a business transaction? 
a.	Search term lookup service	c.	Check clearing	
b.	Contracting with the lowest cost accounting service provider	d.	Purchasing a new car	

____	10.	When Pet Inc. decided to link its intranet to three of its favored vendors, it created a(n) ____.
a.	Internet	c.	Extranet	
b.	WAN	d.	intranet-extension network	

____	11.	The “design” phase of decision making ____
a.	Refers to designing computer systems that make decision making easier	c.	Is optional if the decision is relatively routine	
b.	Refers to accessing knowledge and theories about the domain of interest	d.	Requires understanding the rules of decision making and how decision making is designed into organizational goals	

____	12.	The Bourbon Construction Company enters orders directly into their computer system and they are processed immediately using ____.
a.	DSS	c.	batch processing	
b.	OLTP	d.	SAP R/3	

____	13.	The various networks that are linked to form the Internet pass data around in chunks called ____.
a.	URLs	c.	bots	
b.	packets	d.	cells	

____	14.	The operating system performs a(n) ____ function to ensure that files in secondary storage are available when needed.
a.	multitasking	c.	file management	
b.	virtual memory	d.	linking and embedding	

____	15.	A key advantage of the database approach is ____.
a.	increasing data redundancy	
b.	controlling data redundancy	
c.	increasing hardware dependence	
d.	being able to use the benefits hierarchical databases offer	

____	16.	____ technologies are used by organizations to confirm the identity of a user requesting access to information or assets.
a.	Business continuity	c.	Configuration	
b.	Authentication	d.	Catalog management	

____	17.	Cranberry Farms, Inc. in Wisconsin has data spread across several smaller databases that are connected via the Internet. They use a ____.
a.	flat file approach	c.	distributed database	
b.	replicated database	d.	data file approach	

____	18.	Database administration functions _____
a.	Are important for users to master in order to become good users of organizational data	c.	Include accessing, reporting and updating	
b.	Are specialized activities that make it possible for users to access “clean” and “useful” organizational data	d.	Are expensive overhead that database systems are designed to eliminate or reduce	

____	19.	Data is ____
a.	The raw material of computers	c.	Just another form of information	
b.	Information in the hands of users	d.	Machine experience	

____	20.	A database ____ is a highly skilled systems professional who directs or performs all activities necessary to maintain a successful database environment.
a.	programmer	c.	monitor	
b.	analyst	d.	administrator	

____	21.	Characteristics of computers that make them ideal office assistants include _____
a.	Programmability, use of binary code, total reliability	c.	Programmability, never getting bored, speed, memory	
b.	Hardware, software, people, procedures, data	d.	Low relative cost, availability, networking	

____	22.	Bill’s Tool and Die is able to reconfigure its relationships with its suppliers and buyers pretty much at will and at very low cost.  Bill’s Tool and Die has achieved economies of _____
a.	Speed	c.	Scope	
b.	Style	d.	Scale	

____	23.	Information is to data as a recipe is to ___
a.	Messing around in the kitchen	c.	The temperature of the stove	
b.	The ingredients	d.	Buying the ingredients in a grocery store	

____	24.	The stored program concept is useful because _____
a.	We can change programs easily using the capabilities of the hardware	c.	We can make computers do different things just by changing the contents of their memories	
b.	We can keep programs around for as long as we want them without fear they will spoil	d.	We can compare programs and find the ones that are the best fit to our needs and resources	

____	25.	The concept of multiprogramming is achievable because _____
a.	Computers can do many, many things at the same time	c.	Computers are very fast and can switch among a multitude of tasks they have stored information about	
b.	A general purpose computer is not limited to doing, say, one thing only	d.	Computers are very reliable and hence can be trusted to perform many tasks simultaneously and fix up errors.	

____	26.	In the client/server architecture, a ____ is any computer that sends messages requesting services from the servers on the network.
a.	terminal	c.	“dumb” terminal	
b.	host	d.	client	

____	27.	Why would any business desire disintermediation such as provided by e-commerce?
a.	It increases the sales of computers, value of ISP rentals and ultimately value of computer stock shares	c.	Disintermediation effectively reduces cost of doing business to zero	
b.	Disintermediation offloads some of the costs of doing business to the customer	d.	It increases competition and makes businesses keener competitors	

____	28.	The overriding, major reason for having information systems is to ____
a.	Process information faster and more accurately	c.	Increase managers’ confidence in their activities	
b.	Make information more accessible to managers	d.	Make business decisions faster	

____	29.	Traffic can be routed from one network to another using ____.
a.	IP	c.	Telnet	
b.	HTTP	d.	HTML	

____	30.	All the following are examples of intermediation except ____
a.	Checking a customer’s credit rating	c.	Delivering purchased goods	
b.	Finding the lowest cost supplier	d.	Handing over the goods at the end of a sale	

____	31.	A business platform enables ____
a.	A structured, configurable set of services and facilities	c.	Customers and businesses to conduct business	
b.	Businesses to contact customers	d.	Access to computer facilities	

____	32.	eBay is an example of a ____ e-commerce site.
a.	transaction processing	c.	C2C	
b.	B2C	d.	B2B	

____  33.	 Blanche thinks that a customer’s outstanding balance is created from the past balance plus new
purchases minus payments, but the figures produced are consistently wrong.  This is an example 
		of a violation of the law of ____
a.	Conservation of information	c.	Utilization of information 	
b.	Logical data flow	d.	Data integrity	

____	34.	A(n) ____ is a network based on Web technologies that allows selected outsiders, such as business partners and customers, to access the authorized resources of the company.
a.	expert system	c.	intranet	
b.	information service unit	d.	extranet	

____	35.	____ applications are ideal for storing, manipulating, and retrieving data.
a.	Online information	c.	Database	
b.	Word processing	d.	Spreadsheet	

____	36.	The goal of having TCP/IP is to ___
a.	Free Internet users from the responsibility to know how to send messages through the Internet	c.	Make information systems more secure and less open to intrusion	
b.	Provide access to the World Wide Web from anywhere in the world.	d.	Make interpersonal communication quicker and more free from error and delay	

____	37.	The Internet is a “platform” for the World Wide Web because ___
a.	The WWW uses the Internet as a basis for communication	c.	The WWW could not function without the Internet	
b.	E-commerce is built on the technical foundation of TCP/IP	d.	The goal of the World Wide Web is to make any document anywhere in the world instantly accessible	

____	38.	Which of the following enable E-commerce to provide a business platform?
a.	Web browsers	c.	Memory, low cost, telecommunication	
b.	Speed, reliability, programmability	d.	All of the above	

____	39.	An example of using an information system for a strategic purpose is ____.
a.	using colored graphics on internal reports	
b.	the use of e-mail	
c.	creating a large central data repository to create a merchandising database	
d.	using an automated payroll system	

____  40.  Xavier is the sales manager and has noticed that on the sales slip, there’s a place for customer 
		phone number, but his department doesn’t use that for anything.  This is an example of a 
		violation of the law of ____
a.	Conservation of information	c.	Utilization of information	
b.	Logical data flow	d.	Data integrity	

____	41.	Data is valuable in the decision making process because _____
a.	Data represents knowledge, hence the decision making is designed well	c.	Data provide a description of current or past events, hence data means intelligence	
b.	Data is converted into information by the information system, hence information becomes available	d.	Without data, decisions cannot be made at all, hence no choice can be made	

____	42.	Programs that help users solve particular computing problems are called ____.
a.	computer hardware	c.	systems software	
b.	Documentation	d.	application software	

____	43.	As data, noise is ____
a.	Unusable	c.	Unwanted	
b.	Unintelligible	d.	Indecipherable	

____	44.	Which attribute would make the best primary key for a person?
a.	Age	c.	Social security number	
b.	Last name	d.	First name	

____	45.	Business requires a unique kind of platform because ____
a.	It involves money and risk	c.	It involves many people and resources	
b.	It is regulated by governments	d.	It is heavily influenced by culture	

____	46.	A good indicator of information's value to an organization is ____.
a.	how long it is kept	
b.	whether it can be sold to customers	
c.	how rapidly data can be transformed into this information	
d.	how it helps decision makers in achieving organizational goals	

____	47.	Software functions to ___
a.	Manage all the resources of a computer system	c.	Direct programmers what to do when they need direction	
b.	Make a computer more reliable and less subject to outside attacks	d.	Turn a general-purpose computer into a specialized purpose computer	

____	48.	The “hidden” cost of disintermediation is ____
a.	The need for website design and hosting	c.	The need for increasingly powerful computers	
b.	The need for almost universal computer literacy and access	d.	The need for advertising	

____	49.	A ____ processing strategy is being used when data processing activities are conducted at various remote locations without communication between the locations.
a.	WAN-based	c.	Distributed	
b.	decentralized	d.	Centralized	

____	50.	____ is the standard page description language for Web pages.
a.	HTML	c.	SQL	
b.	XML	d.	Java